Do you only sell to business?
Our main customers are wholesalers, retailers, traders, import-export agents and any other business company. Please feel free to contact us with any inquiry or potential opportunity.
What is the MOQ (minimum order quantity) in mass production?
It depends on the products. Simply speaking, our MOQ is 5,000pcs for microfiber cloths and 2,000pcs for mops.
Can I get a sample from you?
Yes, free samples with freight collected, case by case. Just contact us for your samples.
Can I have customized samples?
We have thousands of different samples in stock. If they are not workable, we will make requested samples for you. There will be a sampling fee. Just contact us for further information.
How long to have the samples?
Within 48 hours for the stocked samples. For new samples, it’s up to the item and production status.
How can I get my samples?
Please contact us for your samples. We recommend to use international express such as FedEx/DHL/UPS/TNT to ship samples with door to door service. It only take 5-7 days to arrive.
What is your payment term?
It’s up to our terms. T/T and L/C are usual, and D/P for long-term partnerships.
What is your shipping condition and incoterm term?
We provide a full range of shipping service, like FOB, CIF, DDU, DDP, etc. Shanghai is our regular port of export.
Do you offer free shipping?
We offer FOB prices normally. The ocean or railway freight is excluded from quotation.
How much does shipping cost?
Shipping cost varies based on the shipping method and destination. Please contact us directly for more details.
Do shipping charges include local taxes, import duties, and other import-related costs?
We offer FOB prices normally. For special requirements, please contact us directly.
What shipping options do I have?
We recommend to use international express such as FedEx/DHL/UPS/TNT to ship samples with door to door service.
Bulk order shipments can go with either customer’s or our freight forwarder.
What is your delivery time?
For new order with full container, we have the fast delivery such as 25 days in general and 10 days more in peak season. For repeat orders, it takes 20-30 days in production.
How can I order?
Please contact us directly by email kingmax@kingmax.biz (English), clean@kingmax.biz (English) or jp@kingmax.biz (Japanese) at any time. We will reply your email as soon as possible.
For emergencies, please call +86 17521566935 for any assistance.
Do you have a price list?
For any inquiry or quotation, please contact us directly by email kingmax@kingmax.biz (English), clean@kingmax.biz (English) or jp@kingmax.biz (Japanese).
Can you source everything for me?
KINGMAX is a professional microfiber products supplier. Welcome to contact us with any inquiry.
Can you give me a quotation/price/pricing for my product?
Please contact us directly by email kingmax@kingmax.biz (English), clean@kingmax.biz (English) or jp@kingmax.biz (Japanese) for any inquiry or quotation. We will reply accordingly.
Can I reach you by phone?
Yes, please call our Sales Executive Emily +86 17521566935 for any assistance.
Can you speak my language?
We will try to speak your language in the future. 😊 Nowadays, we have fluent English, Japanese and Chinese sales for your inquiry. Please feel free to reach us by email kingmax@kingmax.biz (English), clean@kingmax.biz (English) or jp@kingmax.biz (Japanese).